UGI Utilities, Inc. has announced an 8.7% increase in natural gas rates effective December 1, 2024, impacting over 740,000 customers across 46 Pennsylvania counties. This price hike will see the average residential heating customer's monthly bill rise from $95.40 to $103.69, reflecting the ongoing upward trend in wholesale natural gas prices. Paul Szykman, Chief Regulatory Officer at UGI, explained that the company is legally required to pass the cost of natural gas directly to customers without markup. "UGI continues to work to find the lowest cost supply options for our customers. This increase reflects the general rise in wholesale natural gas supply prices," Szykman stated. Despite the increase, he emphasized that natural gas remains a "clean, safe, reliable, and affordable energy choice for homes and businesses."
As energy costs continue to climb, this rate increase could significantly impact household budgets, particularly for those on fixed or limited incomes. Recognizing the potential financial strain on customers, UGI is proactively offering various assistance programs and payment options to help manage heating bills. The company encourages customers who may struggle with the increased rates to explore available support through their customer assistance programs. UGI provides budget billing, multiple payment options through their online account center and app, and an auto-pay program to help customers manage their bill payments more effectively. Additionally, the company is prepared to assist eligible customers in applying for federally funded Low-Income Home Energy Assistance Program (LIHEAP) grants.
To further mitigate the impact of rising costs, UGI is promoting energy efficiency measures. The company has made information on energy-saving programs available on their website at https://www.ugi.com/energy-saving-tips. These resources can help customers reduce their energy consumption and, consequently, their monthly bills. This rate increase comes at a time when many households are already facing economic pressures due to inflation and other rising costs. The timing of the increase, just as the winter heating season begins, could pose additional challenges for consumers. However, UGI's efforts to provide assistance and promote energy efficiency demonstrate a commitment to helping customers navigate these higher costs.
The natural gas industry continues to play a crucial role in Pennsylvania's energy landscape, and this rate adjustment reflects broader market trends affecting energy prices nationwide. As global energy markets remain volatile, consumers may need to brace for potential future adjustments and consider long-term strategies for managing their energy consumption and costs. Customers seeking more information about assistance programs can visit https://www.ugi.com/customerassistance or call UGI's dedicated helpline. As the winter months approach, it will be crucial for residents to stay informed about their energy options and take advantage of the resources available to help manage their heating expenses.
